The Following Points are the Procedure Followed by us for a Successful Complete Interior Project.
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We get enquiry from customers all over the world through our website or from our social media content.
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Once we get the enquiry in email form after customer applied which contains the customer details and the interior requirements of his/her house.
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And also, we set the application form on our website in a way such that an automatic email that contains our Previous interior designs, Brochures and 50 Videos, The General Estimate will be sent automatically the moment they applied their requirement on our website.
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With the help of this automatic mail, they will get the idea of our home interior experience, our quality of work, our previous customer reviews, how their home interior will look, the cost estimation, etc.,
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So as we have received the customer application mail, now we call to our customer to discuss their interior requirement.
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If the customer is anywhere from Chennai, site visit will be fixed with no charge that is completely complementary, In the case of customers from other state or district, a token advance amount will be expected to be paid, which is then will be reduced from the actual project value.
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According to the stage of the construction we fix the appointment. For instance, if it is a under construction building then we direct them to call us after the flooring and at-least one coat white of their walls are done which will be the correct time for us to visit the site to take measurements and give quote.
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And in case of a ready site, we fix a time for which the customer feels convenient, and we will visit the site, meet the customer in person and discuss the ideas, and we take the site measurements.
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Once the Measurements are taken, the quotation of the particular site will be prepared in just a one day time and sent to the customer’s mail and whatsapp.
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Once the financial discussions are finalized, we then carry two copies of approval document of the project to the customer.
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Approval document will contain all the Interior works that has to be done with their correct measurements, Square feet rate, Finalized total amount with discounts, our terms and conditions, our mode of payment guide, and also it contains 5 years warranty logo etc.,
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Each of these approval pages will be signed and sealed by us, and also the customer’s sign with date will be expected in all the pages next to our sign and seal in one of the copies which will be then taken by us, the other copy will be given to the customer for reference.
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Thus, the Interior project of the respective site is officially taken over by us, And to initiate the project the 50% advance against the carcass order will be expected to be paid by the customer.
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From the date of payment, the number of days to finish the project is estimated and confirmed to the customer once again depending upon the project size.
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With the 50% amount the order for all the carcass materials of the respective site will be given to the Factory.
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With a span of 10 to 12 days (depending upon the project size), the factory material will then be made ready and delivered to the site.
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With 70% of the work been done with the factory, just the 30% installation part of the work will be carried out by our technicians in the span of 8 to 10 days (depending upon the project size)
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When the carcass materials are delivered to the site, which is now the correct time for paying the 30% amount against the door materials as per the terms of payment.
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Once the 30% amount is made by the customers, the measurement of door will then be carried out precisely.
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And the Drawings of all the Interior units are collected, scanned and sent to customer.
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It is now time for all the colors to be selected for all the room wardrobes, lofts, modular kitchens, TV unit etc.,
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Once the color discussions are finished and all the colors are finalized.
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After confirming with the customer about Post forming shutters or plain shutters, the samples of which will also be shown and explained, then the door material order will be placed to the factory.
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In the span of 10 to 12 days(depending upon the project size), the factory door material will then be made ready and delivered to the site carefully.
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Then fixing the doors will be carried out by our technicians in the span of 6 to 8 days (depending upon the project size).
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Now it is the time for the payment of 10% against the hardwares purchase like hinges, handles (samples of 20 to 30 models will be sent to choose), kitchen trays etc., as per the terms of payment.
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Which completes the 90% payment of the total project value, Thus after completing the project the balance 10% payment will be collected.
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This Concludes procedure followed by us for a successful complete interior project and thanks for reading.
