Terms & Conditions
Ramya Modular Kitchen And Interiors’ (Terms & Conditions)
1.Customers must subscribe to our services to initiate the project.
6.The duration for completing interior work on a 3 BHK residence is typically between 40 to 45 days.
2.Below 4 lakhs, Ramya Modular Kitchen And Interiors offers hassle-free dealings with the following flexible payment options:
60% against the work order
30% against 2MM Edge Banding Door or post-forming shutters order
10% against completion of the full work
3.Above 4 lakhs, the payment conditions are adjusted as follows:
50% against the work order
30% against 2MM Edge Banding Door or post-forming shutters order
10% against hardware items order
10% against completion of the full work
4.With the 50% amount the order for all the carcass materials of the respective site will be given to the Factory.
5.With a span of 10 to 12 days (depending upon the project size), the factory material will then be made ready and delivered to the site.
6.With 70% of the work been done with the factory, just the
7.30% installation part of the work will be carried out by our technicians in the span of 8 to 10 days (depending upon the project size
8.When the carcass materials are delivered to the site, which is
now the correct time for paying the 30% amount against the door now the correct time for paying the 30% amount against the door
9.Once the 30% amount is made by the customers, the measurement of door will then be carried out precisely.
10.And the Drawings of all the Interior units are collected, Scanned and sent to customer.
11.It is now time for all the colors to be selected for all the room
wardrobes, lofts, modular kitchens, TV unit etc.,
12.Once the color discussions are finished and all the colors are finalized.
13.After confirming with the customer about Post forming
Shutters or plain shutters, the samples of which will also be shown
and explained, then the door material order will be placed to the
factory.
14.In the span of 10 to 12 days(depending upon the project size),
the factory door material will then be made ready and delivered to the site carefully.
15.Then fixing the doors will be carried out by our technicians
16.in the span of 6 to 8 days (depending upon the project size).
17.Now it is the time for the payment of 10% against the
hardwares purchase like hinges, handles (samples of 20 to 30
models will be sent to choose), kitchen trays etc., as per the terms
of payment.
18.Which completes the 90% payment of the total project value, Thus after completing the project the balance 10% payment will be collected.
19.We accept payments through various methods including online transactions, cheques, demand drafts (DD), debit/credit cards, digital wallets, UPI, and bank transfers.
20.Our services are available across all locations within India, and our team can directly come to your location to complete the work.
21.We ensure the use of high-quality materials for all projects undertaken.
22.Any additional work or modifications requested by the customer during the project may incur extra charges.
23.The quoted price for the project includes labour, materials, and applicable taxes unless stated otherwise.
24.Customers are responsible for obtaining necessary permissions or approvals required for the project from relevant authorities.
25.Changes to the project scope or design must be communicated and approved by both parties in writing to avoid misunderstandings.
26.The customer is responsible for providing access to the premises and ensuring a safe working environment for our team.
27.Delays in project completion due to factors beyond our control, such as natural disasters or regulatory changes, will not be considered as grounds for penalty.
28.In case of any disputes or disagreements, both parties agree to resolve them amicably through mediation or arbitration.
29.We reserve the right to subcontract certain aspects of the project to trusted third-party vendors or contractors for efficient execution.
30.The warranty period for our workmanship is [5 years], during which we will rectify any defects or issues free of charge.
31.Any damages or losses caused to our equipment or personnel due to negligence or deliberate actions by the customer will be the customer's responsibility.
32.The customer agrees to provide timely feedback and approvals to avoid delays in project timelines.
33.After completion of the project, a final inspection will be conducted with the customer to ensure satisfaction and address any remaining concerns.
34.These terms and conditions constitute the entire agreement between the customer and Ramya Modular Kitchen And Interiors, superseding any prior agreements or discussions.
35.Note: A non-refundable Convenience fee of 2% (including GST) on payment amount may be levied on certain modes of payment including Credit card /Debit card/Net Banking/ Wallet /Etc.
36.he name used for order booking should be in line with the KYC of the customer. No name change or GST number inclusion is possible once order is booked. Disclosing complete names at the time of order booking will help for all legal communications, availing finance options, GST Invoice in case of registered person and processing refund if in case of cancellation as specified in this terms and conditions.
37.For booking an order with Ramya Modular Kitchen And Interior, Customer quote value should include a minimum of INR 3,00,000 of "woodwork". In case of the quote value having woodwork less than INR 3,00,000, the same shall not be accepted.
38.The initial quote value provided by Ramya Modular Kitchen And Interior, at the time of order booking may not include civil, plumbing, gas-piping or electrical work. The exact value of the quote will depend on the site conditions.
39.The Third/ final installment payment has to be completed before the material dispatch from the factory and not before installation.
40.Between First Instalment and Second Instalment payment stage of Customer order brand partnered categories such as appliances, lights and loose furniture etc. are subject to price fluctuation and may not be available due to stock issues from the manufacturer’s end. In such cases, the Customer will have an option to choose the other available products.
41.We have categorised the work of Ramya Modular Kitchen And Interior as interior solutions and has been considered as “Works Contract Services of Interior Solutions” (SAC 995476). Place of supply will be considered based on the state where the installation is to be carried out irrespective of bill to state. GST will be collected on each advance payment and GST invoices are raised upon completion of the project.
42.If a customer wishes to make payments in cash, Ramya Modular Kitchen And Interior can accept cash up to Rs.199,999/- between all the stages of the respective project.
a. Maximum amount of cash that Ramya Modular Kitchen And Interior accepts without PAN is Rs.49,999/-
b. Maximum amount of cash that Ramya Modular Kitchen And Interior accepts with PAN is Rs.1,99,999/- and note that, PAN should belong to the customer ONLY and it is mandatory to obtain copy of the PAN from a
customer and to be shared with Finance team to approve payments.
c. Orders can not be split to accommodate additional cash from a customer
PAYMENTS
1.Ramya Modular Kitchen & Interiors accepts a wide range of payment methods to provide convenience to its customers. These payment methods include:
2.Debit Cards: Customers can make payments using debit cards issued by banks.
3.Credit Cards: Ramya Modular Kitchen And Interiors also accepts payments through credit cards, providing flexibility in payment options.
4.UPI (Unified Payments Interface): CPAYMENTSustomers can use UPI-enabled apps to make payments directly to Ramya Modular Kitchen & Interiors' UPI ID.
5.Online Payments: The company facilitates online payments through secure payment gateways, allowing customers to pay using net banking or other online payment methods.
6.Cheque and Demand Draft (DD): Customers have the option to make payments via cheque or demand draft, providing traditional payment methods.
7.Bank Transfers: Payments can be made via direct bank transfers, providing a straightforward and secure way to complete transactions.
8.Digital Wallets: Ramya Modular Kitchen And Interiors accepts payments through digital wallets, allowing customers to use popular wallet services for transactions.
9.By accepting a diverse range of payment methods, Ramya Modular Kitchen And Interiors aims to ensure that customers can choose a payment option that suits their preferences and convenience
10.Cancellations Refunds.
Once an order is placed or advance payment is made, If you want to cancel your order you must give 24 hours notice. You have cancel the order 10% amount will be deducted from the order value balance amount within 7 days refund the amount. If you cancel the order after 24 hours your order will not be cancelled. no cancellations or refunds are allowed.
FQA
1.What are the benefits of placing an order with Ramya Modular Kitchen And Interiors?
*We provide fully factory-made, high-quality materials that last for years.
Our experienced installation team ensures excellent workmanship.
*Customers get superior materials and reputed brand fittings and accessories at a nominal value.
2.Below 4 lakhs, Ramya Modular Kitchen And Interiors offers hassle-free dealings with the following flexible payment options:
60% against the work order
30% against 2MM Edge Banding Door or post-forming shutters order
10% against completion of the full work
3.Above 4 lakhs, the payment conditions are adjusted as follows:
50% against the work order
30% against 2MM Edge Banding Door or post-forming shutters order
10% against hardware items order
10% against completion of the full work
4.We also provide good service backup.
*What is the right stage to call Ramya Modular Kitchen & Interiors for modular kitchens and wardrobes?
*We prefer that customers call us at the plastering stage for a site visit, physical measurements, and discussions about the interior work. Our team will guide you to achieve your dream kitchen and interiors.
5.What are the procedures for making an order with Ramya Modular Kitchen And Interiors?
*Once your site is ready for occupancy and measurement, our site supervisors will conduct a visit and take measurements.
*Based on customer requirements and site dimensions, we will prepare a quotation.
*After final discussions and agreement, customers can place the order with a token advance of ₹10,000 and also receive a 3D realistic view of their kitchen before work begins.
6.Will you only do modular kitchens?
*No, we target a minimum of 2 BHK projects and undertake a range of interior works.
7.What would be the minimum budget with Ramya Modular Kitchen And Interiors?
The approximate budgets are:
One BHK: ₹1 Lakhs to ₹2.5 Lakhs
Two BHK: ₹3 Lakhs to ₹3.5 Lakhs
Three BHK: ₹4 Lakhs to ₹4.5 Lakhs
Four BHK: ₹5 Lakhs to ₹5.5 Lakhs
Ramya Modular Kitchen And Interiors General Price List 2024
*The actual estimate depends on material specifications, requirements, and dimensions.
*As an NRI, how can I contact you and finalize coordination and payment?
*You can fill out an enquiry form on our website or send us your flat's layout.
We will prepare a quotation, and once work begins, we'll coordinate with you and facilitate payment through NEFT.
*What is meant by a semi-modular kitchen?
*A semi-modular kitchen refers to civil and brickwork done with a kitchen counter. While it has design constraints, our expertise ensures a better design.
8.Can I visualize my kitchen before installation?
*Yes, upon providing a token advance of ₹10,000, we will show you a 3D designed view of your modular kitchen.
9.What materials do you use?
*For kitchens, we use BWR and BWP grade plywood, and for other areas, we use commercial plywood with MR grade.
10.What brands do you deal with?
*We have associations with Hettich, Ebco, Sleek, Green Lam, and Merino Lam.
11.How long does it take to complete the work?
*After final design approvals, we need 40 to 45 days to complete a 3 BHK site, including a one-week installation time on-site.
12.Can you provide options for interior work with a minimal budget for renting out my flat?
*Yes, we have good material options for rent-out purposes within a minimal budget.
13..Do you undertake tiling and granite work?
*Yes, we have experienced workers for tiling and granite work. We provide estimates for these services and coordinate with the customer's contractor if needed.
20..Is there a charge for a site visit?
*Yes, For projects that are within the range of 1 to 30 Kms is ₹1,500/-
30 to 60 Kms is ₹2,500/-
60 to 80 Kms is ₹5,000/-
80 to 120 Kms is ₹10,000/-
250 to 300 Kms is ₹20,000/-
and for other state projects is ₹25,000/-rupees.
This amount is deducted from the project value upon confirmation.
21.What geographical locations do you target?
*We target all locations across India.
Following Points are the Procedure Followed by us for a Successful Complete Interior Project.
1. We get enquiry from customers all over the world through our website or from our social media content.
2. Once we get the enquiry in email form after customer applied which contains the customer details and the interior requirements of his/her house.
3. And also, we set the application form on our website in a way such that an automatic email that contains our Previous interior designs, Brochures and 50 Videos, The General Estimate will be sent automatically the moment they applied their requirement on our website.
4. With the help of this automatic mail, they will get the idea of our home interior experience, our quality of work, our previous customer reviews, how their home interior will look, the cost estimation, etc.,
5. So as we have received the customer application mail, now we call to our customer to discuss their interior requirement.
6. If the customer is anywhere from Chennai, site visit will be fixed with no charge that is completely complementary, In the case of customers from other state or district, a token advance amount will be expected to be paid, which is then will be reduced from the actual project value.
According to the stage of the construction we fix the appointment. For instance, if it is a under construction building then we direct them to call us after the flooring and at-least one coat white of their walls are done which will be the correct time for us to visit the site to take measurements and give quote.
7. And in case of a ready site, we fix a time for which the customer feels convenient, and we will visit the site, meet the customer in person and discuss the ideas, and we take the site measurements.
8. Once the Measurements are taken, the quotation of the particular site will be prepared in just a one day time and sent to the customer’s mail and whatsApp.
9. Once the financial discussions are finalized, we then carry two copies of approval document of the project to the customer.
10. Approval document will contain all the Interior works that has to be done with their correct measurements, Square feet rate, Finalized total amount with discounts, our terms and conditions, our mode of payment guide, and also it contains 5 years warranty logo etc.,
11.Each of these approval pages will be signed and sealed by us, and also the customer’s sign with date will be expected in all the pages next to our sign and seal in one of the copies which will be then taken by us, the other copy will be given to the customer for reference.
12. Thus, the Interior project of the respective site is officially taken over by us, And to initiate the project the 50% advance against the carcass order will be expected to be paid by the customer.
13. From the date of payment, the number of days to finish the project is estimated and confirmed to the customer once again depending upon the project size.
14. With the 50% amount the order for all the carcass materials of the respective site will be given to the Factory.
15. With a span of 10 to 12 days (depending upon the project size), the factory material will then be made ready and delivered to the site.
16. With 70% of the work been done with the factory, just the 30% installation part of the work will be carried out by our technicians in the span of 8 to 10 days (depending upon the project size)
When the carcass materials are delivered to the site, which is now the correct time for paying the 30% amount against the door materials as per the terms of payment.
17. Once the 30% amount is made by the customers, the measurement of door will then be carried out precisely.
18. And the Drawings of all the Interior units are collected, scanned and sent to customer.
19. It is now time for all the colors to be selected for all the room wardrobes, lofts, modular kitchens, TV unit etc.,
20. Once the color discussions are finished and all the colors are finalized.
21. After confirming with the customer about Post forming shutters or plain shutters, the samples of which will also be shown and explained, then the door material order will be placed to the factory.
22. In the span of 10 to 12 days(depending upon the project size), the factory door material will then be made ready and delivered to the site carefully.
23. Then fixing the doors will be carried out by our technicians in the span of 6 to 8 days (depending upon the project size).
24. Now it is the time for the payment of 10% against the hardwares purchase like hinges, handles (samples of 20 to 30 models will be sent to choose), kitchen trays etc., as per the terms of payment.
25. Which completes the 90% payment of the total project value, Thus after completing the project the balance 10% payment will be collected.
26.This Concludes procedure followed by us for a successful complete interior project and thanks for reading.
Customers Support
Ramya Modular Kitchen And Interiors
Name: K Govindan
No. 155/74, Arcot Road, 1st Floor, ( Opp. To Corporation Off)
Valasarawakkam, Chennai - 600 087, Tamilnadu, India.
e-Mail : ramyamadularkitchen@gmail.com
Call Us +91 78455 68895
